Social Media Trolls: A Practical Guide for Dealing With Impossible People

Social Media Trolls

What are social media trolls? They’re people who deliberately provoke others online. By saying inflammatory and offensive things. They live to make people upset and angry.

Is it a Troll or an upset customer?

In this podcast, I talk about...

5 Signs You’re Dealing With a Troll

1. They’ll try to make you angry
2. They act entitled
3. They exaggerate
4. They make it personal
5. They often can’t spell

9 Tips For Handling Trolls On Social Media

1. Establish a Policy
2. Ignore Them
3. Respond With facts
4. Diffuse with Humor
5. Block or Ban Them
6. Correct Mistakes
7. Don’t Be Baited
8. Don’t Delete Their Posts
9. Build a Supportive, Friendly Community

Video about the bending of the iPhone 6: https://www.youtube.com/watch?v=znK652H6yQM

 

If you like this and my other podcasts, hit "Like" and leave a "Comment". Thanks for tuning in!!!

Website: www.rockingalentertainment.ca
Internet Radio: www.rock103.ca
Apps: www.rock103.ca/app.htm
The Rocking Al Show on YouTube: Podcast on Youtube
Podcast Schedule: rock103.ca/schedule.htm

Email: therockingalshow@rockingalentertainment.ca